Bathroom Design & Remodeling Services
We remodeled my elderly, disabled parents' main bathroom during a very difficult time in their lives. With much gratitude, I can say that the entire process of the remodel was much smoother than I anticipated. The entire LG team was friendly, professional and flexible. They were sensitive to the challenging family dynamics within which the project took place, and they proficiently completed the project within the contracted time frame.
Ron, who came out several times to work on an estimate, was knowledgeable, reassuring and timely in responding. It was these initial interactions with him, along with a fair quote, that gave me the confidence to know that LG was the right choice.
Casey, the project manager, really made sure the entire project ran smoothly. He was readily available as needed and would check in on-site most days. When questions or issues arose, he was quick to communicate with me and problem-solve.
I would get a phone call from Linda every afternoon, keeping me apprised of what had been done that day and what the next day would bring. This level of customer service was a pleasant and most-welcomed surprise to me.
Marc, who did the bulk of the labor in the bathroom, did a superior job. His precision, eye for detail, and craftsmanship leave room for zero criticism. His easygoing demeanor lent to a comfortable flow of getting the job done amidst the challenging home environment.
I couldn't be happier with both the service and the finished product we received from LG Building & Remodeling, and I would without hesitation recommend them to others as well as use them for my own future projects.